interview training

The importance of interview training

Although interviews may seem like the easiest part of any recruitment process, this couldn’t be further from the truth. From legal pitfalls to making the wrong decision on a candidate, any mistakes at this stage can be costly.

That’s why interview training shouldn’t just be a ‘nice to have’ for any business, it should be an essential part of their HR training calendar.

Avoiding legal pitfalls
When you’re conducting interviews, the last thing you want – or expect – is to end up on the wrong side of the law.

For example, asking where a candidate lives may seem like general chit-chat, but this could be interpreted as discrimination based on location. A better way to phrase the question is to ask if commuting to the place of work would be a problem. Basically, that’s all you need to know, so the exact location of their home address is irrelevant.

This just goes to show just how careful you need to be when putting together your interview questions and why having interview training could help safeguard your business against illegal interview questions.

The candidate experience
With candidates pretty much able to pick and choose their positions due to the current skills shortage, you need to make every effort to give them a positive experience with your business.

Using tried and tested tactics to put your interviewees at ease is a skill which can be picked up from interview training as well as the ability to convey all of the benefits of the opportunity without making the interview process all about the company.

Selecting the right person
Choosing the best candidate for the job isn’t just about skills and experience, the trick to getting it right is to select the person who’s also the best fit for your current team.

Knowing what behavioural questions to ask and what responses should raise a red flag during the interview is imperative if you want to ensure that you don’t end up employing someone who’s motivations and goals don’t align with the company’s culture.

Interview training will help you to understand why behavioural questions are so important when seeking out the best fit and will help you decide which ones to use during the interview process to effectively weed out suitable candidates.

For more information on interview training, click here or call 01782 338787 to book today.

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Emma Bonfiglio

About the author, Emma Bonfiglio

Managing Director at Appointments, Emma has spent 15 years building up a stellar reputation for commercial recruitment excellence across a variety of industries and sectors. There’s no staffing challenge Emma hasn’t encountered and her insight into the recruitment landscape has assisted countless clients achieve their goals over the years.


Specialising in the legislative and procedural side of business operations and through her extensive knowledge and continual training, Emma has a wealth of legal and contractual recruitment knowledge to help advise and support organisations of any size and in any industry.