Customer Consultant

Ref: JOB-4633_1513356277

Stoke on Trent, Staffordshire.

Permanent. Full Time.

Up to £15057 per annum + rising to £16,500 within 18 months

Job title: Customer Consultant

Permanent – January Start!

4 Weeks Full training provided

Starting salary £15,057 rising to £16,500 within 18 months

Our client are an award winning, growing business who are looking for a ‘Customer Consultant’ to join their team in their modern offices. As a Customer Consultant you will be the first point of contact for all customers, providing the best customer service on all enquires related to outstanding and new accounts.

Responsibilities as a ‘Customer Consultant’ include:

  • Receiving inbound calls from existing and new customers assisting them with all enquires
  • Updating customer information onto the company’s internal system
  • Supporting customers through different levels on enquiry
  • Providing the best customer service to a high standard

Excellent company benefits:

  • Ongoing training and employee qualification
  • Pension scheme
  • Childcare vouchers and discounts on company products
  • Free parking or a discount on bus travel available

Location: Stoke on Trent

Hours: 37.5 hours per week, Monday to Friday between 8.00 am – 8.00 pm, 2 in 4 weekends Saturday 9.00 am – 5.00pm and Sunday 10.00 am – 4.00 pm

Rotas received a month in advance.

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Contact Name: Ebony Washington

Contact Number: 01782 338787