Customer Service Advisor

Ref: JOB-4542_1514268014

Stoke on Trent, Staffordshire.

Permanent. Full or Part Time.

£18000 - £20000 per annum + excellent bonus

Job title: Customer Service Advisor

Salary: £18,000 – £20,000 pa + Bonus

Our client is a fast growing manufacturing company who are recruiting for a ‘Customer Service Advisor’ to join their dedicated team.

As a ‘Customer Service Advisor’ you are responsible for:

  • Answering inbound sales queries and dealing with day to day sales activities
  • Providing technical advice to customer over the phone
  • Producing technical CAD drawings with 3D models
  • Achieving monthly targets
  • Maintaining and developing relationships with customers
  • Providing customers with questions and closing sales

The ideal candidate must have:

  • Knowledge of CAD drawings with 3D models is advantageous but full training will be given
  • Good telephone manner with excellent communication skills
  • Excellent organisational skills
  • Ability to demonstrate problem solving skills
  • A confident and determined approach
  • The ability to work both independently and part as a team
  • Motivation and drive to succeed
  • Highly proficient IT and numeric skills
  • Strong attention to detail

Job Type: Permanent, Full-time

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Contact Name: Ebony Washington

Contact Number: 01782 338787