We will require your P45 from you when starting a new assignment to enable us to put you on the correct tax code.  A P46 (New Starter Checklist) is provided in our registration pack for you to complete should you not have a P45. 

We will discuss the role in depth with you to ensure the role is right for you. In return we ask that should you accept the assignment, you commit to all aspects of the job including hours of work, location and length of assignment.

Should you accept the assignment, you will receive our temporary assignment details form. The form will confirm your start date, length of assignment, location of assignment, hours you are expected to work and any health and safety risks.

Once you have started a temporary assignment for Appointments Personnel, you will receive a call from your recruitment consultant to ensure you are happy with your assignment. It is important that you understand your contract for services that is issued to you at registration.

Once you are assigned to a role you will receive an email containing a link to our portal which gives you access to your online timesheet.

Once you have started an assignment you will be able to confirm your hours on the portal and submit for approval at the end of the week or the assignment whichever is soonest.

Your timesheet needs to be completed and submitted for approval by 10am on a Monday morning.

The client/hirer will check and approve your hours. 

If you are working on an assignment where we have a number of workers placed, the client will complete your timesheet on your behalf and will submit this to Appointments Personnel each week. You will be advised when accepting your assignment if this is applicable to you.

No not at all, you will receive payment for the hours in which you work.  We are responsible for deducting income tax and national insurance from your pay through the PAYE (Pay as you Earn) system from your gross pay before you receive your net pay.

Payment will be made by BACS and will be paid into your bank account on the Friday following the week worked. 

All temporary workers receive a payslip corresponding to each week worked. Your payslip will be emailed to your personal email address each week and the standard password to open it is ‘Password’ capital P then lower case. If you wish to change your password please call the payroll department. 

You must ensure that you have supplied us with your bank details prior to starting work on your assignment. These are normally completed at the time of registration in our registration pack. If your bank details change after registration, please contact our payroll department: payroll@appointmentspersonnel.co.uk

The payslip you receive will show:

• Your earnings before tax – “gross pay”
• Income tax, national insurance contributions and student loan repayments, if relevant, that were deducted from your pay
• Your earnings after tax – “net pay”
• Your tax code – used to calculate the amount of tax to deduct from your pay
• Any statutory and holiday payments (where relevant)
• Total pay and total tax to date

If you are going to be late or absent from work for whatever reason you must inform Appointments Personnel immediately. We will then inform the client/hirer of your absence, so that suitable cover can be arranged.

By the end of the day you must call us to advise if you will be back in work the following day.

24 Hour Absence Line on 01782 338787 (Please note that the office number diverts out of hours directly to a mobile phone manned by one of our consultants).

You will be able to record any sick days on your timesheet through the portal.

As a temporary worker employed under a ‘contract for services, you may be eligible for Statutory Sick Pay (SSP) provided that you meet the relevant statutory criteria.

Working Time Regulations state everyone should have at least 20 days per year (which can include bank holidays) away from work. When you start a new assignment, you will accrue your entitlement to paid holiday.

The minimum statutory leave for temporary workers is 5.6 weeks. This means that full time workers (those working 5 days per week) would be entitled to 28 days statutory leave per year (E.g. 5.6 x 5 days = 28 days). 

If you are working 5 days a week, your holidays are accrued at a rate of 0.60 days for each standard hour week worked. If you work less hours in a particular week then your accrual of holiday entitlement and holiday pay will be less. 

Your holiday year runs from your individual start date e.g. start date 16.07.2010, end date 16.07.2011. All holidays accrued during the 12 months must be taken within this year. Failure to take any outstanding holidays by the end of the holiday year will result in any outstanding holidays being lost. Holidays cannot be carried over to the next year and cannot be paid without taking the days off. This is to ensure that you have time off and rest.

You can access and download a holiday form through the portal.

Fill in the days that you would like to take as holiday, and then obtain signed authorisation from the client/hirer you are working for.

Once completed, email your request form to payroll@appointmentspersonnel.co.uk. 

We advise you to confirm receipt of the form, either by email or phone. Notice must be given before holidays are taken, e.g. for one week off, one week’s notice must be given.

You will be able to record any holidays on your timesheet through the portal.

NI contributions are earnings related – the contributions you pay depend on how much you earn, and are laid down by the government. You pay national insurance contributions if you are over the age of 16, but stop paying when you reach state pension age. If you are exempt from paying national insurance contributions, we will need a copy of your National Insurance Exemption Certificate.

If your employer does not work bank holidays and you would like to be paid for the bank holidays, providing that you have the sufficient holidays available, please request holiday pay as explained above.

This can differ from client to client and each booking is treated in isolation. Please contact your consultant at Appointments Personnel before agreeing to work any overtime hours, who will be able to confirm with our client the overtime rule and provide you with details of any overtime pay rates. Please note overtime rates will not be paid as standard unless previously agreed with our client.

If you wish to terminate your assignment early for whatever reason, although no formal notice is required, we do ask for 24 hours’ notice out of courtesy.

Whilst representing Appointments Personnel, we ask that you adhere to our code of conduct. This includes being punctual and treating all information that you come into contact with whilst you are working on an assignment in the strictest confidence.

The use of client’s equipment to browse the internet, including social media sites, send personal emails or make personal calls is not permitted. Mobile phones should always be switched off during working hours.

We pride ourselves on our outstanding service, we ask that you represent Appointments Personnel professionally whilst you are conducting your assignment. 

For each assignment the dress code can be different, as a general rule smart business dress is acceptable for office assignments, you will be advised when you accept a temporary assignment of the company’s dress code.

Sometimes, temporary positions can become permanent which is great news of course. If this occurs, Appointments Personnel will ensure that you are sent your P45 and are paid all outstanding holiday entitlement. If you are approached directly by the company regarding permanent work, please inform your consultant or a member of the Appointments team immediately who will be able to assist you.

Please contact your dedicated consultant or a member of the Appointments team who will be happy to help on 01782 338787.

If you have friends or family that you would like to introduce to Appointments, we have a refer a friend scheme. Receive £25 per referral, after they complete the required qualifying period.

For further information, please ask the Appointments team.