Customer Experience Specialist

Appointments Personnel

Job Detail

Posted
Job ID JOB-7603
Job Role Customer Experience Specialist
Role Type Permanent
Location Stone
Salary 2600 - 28000 per Annum
Sector Customer Service

Customer Experience Specialist

Apply Now

Our client is a growing and successful business based in Stone. They are looking to recruit a Customer Experience Specialist, on a permanent basis.

Working hours: Monday – Friday, 8:30am-4:30pm

Key Responsibilities as a Customer Experience Specialist:

  • Provide customer service and support to internal and external customers for orders and general enquires.
  • Ensure all requests are prioritised, organised and processed accurately within agreed KPI targets.
  • Actively promote products, services, promotions during relevant customer interactions.
  • Prioritise answering customer calls and handle all orders, returns, disputes and general enquiries.
  • Process all sales orders within 24 hours of receipt and proactively inform any issues and date changes to the customer.
  • Work with the Sales team to gain new customers and leads.

Desired Skills as a Customer Experience Specialist:

  • Strong French or German language skills both speaking and writing.
  • Good understanding of working within a customer service role.
  • Ability to communicate effectively with all customers using clear and professional language.
  • IT and computer literate using MS Office Suite.

If you believe you have the skills to become a Customer Experience Specialist please apply directly.

This vacancy is being advertised on behalf of Appointments Personnel who are operating as an employment agency.

 

Apply Now

Customer Experience Specialist

Olivia Bannister

Consultant Olivia Bannister
Contact No 01782 338787
linkedIn profile click here
 
 
 
 

Service Coordinator

Stone

Apply Now Our well-established client, based in Stone, are looking to recruit a Service Coordinator are a permanent basis. The…

 

Read More

Paint Sprayer

Stoke-on-Trent

Apply Now Job Title: Paint Sprayer Location: Stoke-on-Trent Salary: 9.20 per hour Working Hours: Monday to Thursday 7:00AM 4:30PM and…

 

Read More

Recruitment Administrator

Newcastle under Lyme

Apply Now Monday – Friday 9am – 5pm  Ongoing temporary (long term) Newcastle under Lyme Our client is a national…

 

Read More