Customer Service Advisor

Appointments Personnel

Job Detail

Job ID JOB-8232
Job Role Customer Service Advisor
Role Type Permanent
Location Stoke on Trent
Salary 19000 - 20000 per Annum
Sector Customer Service

Customer Service Advisor

Apply Now

Do you thrive in a customer service role? Do you enjoy helping people? Are you keen to start a career within a customer service environment? If the answer is yes, then this could be the role for you!

Our well established and growing client, based in Stoke-on-Trent are looking to recruit a Customer Service Executive on a permanent basis. Working for a company that can offer you the opportunity for personal development and growth you will be joining a supportive team who all want to help the company grow and improve.

Salary: £19,000 – £20,000 DOE

Location: Stoke-on-Trent

Contract type: Permanent

Hours of work: 35 hour working week, Monday to Friday 9am – 5pm (they do offer hybrid working)

Key responsibilities of a Customer Service Executive:

  • Deal with inbound calls from clients and helping them with any queries they have
  • Ensuring all queries are dealt with and uploaded onto the inhouse CRM system
  • Liaise with third parties and updating them on the progress of queries
  • Send out any related documentation to clients when required
  • Work closely with the team to ensure all queries are responded to within an agreed time

Required skills as a Customer Service Executive:

  • Have worked in a customer service role on the phone
  • Excellent customer service knowledge
  • Attention to detail
  • Organisational skills
  • Team player
  • Able to multi task

If you feel like this is the role for you, please enquire now.

This vacancy is being advertised on behalf of Appointments Personnel who are operating as a recruitment agency.

Apply Now

Customer Service Advisor

Lucy Cartlidge

Consultant Lucy Cartlidge
Contact No 01782 338787
linkedIn profile click here

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