Customer Support Administrator

Appointments Personnel

Job Detail

Job ID JOB-7655
Job Role Customer Support Administrator
Role Type Permanent
Location Newcastle-under-Lyme
Salary 20000 - 22000 per Annum
Sector Customer Service

Customer Support Administrator

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Our well-established client based in Newcastle-under-Lyme are looking to recruit a Customer Support Administrator to join their growing team. The successful candidate will be responsible for carrying out the operational activities of the Customer Support team ensuring quality customer service and exceeding expectations.

Working hours: Monday to Friday 9:00am – 5:00pm

Key responsibilities as a Customer Support Administrator:

-To service all existing and potential accounts to ensure effective and efficient delivery to the client base

Dealing with customer complaints and ensuring they are addressed in line with company policies and procedures

-To carry out the following tasks accurately; customer care / focus, sales order processing, breakdowns and reparation of quotes

Ensure the compliance of all company policies and legislative requirements.

-To undertake other duties as may be reasonably required for the effective operation of the function and the department.

-Manage of of the biggest client accounts to the highest standard.

Desired skills as a Customer Support Administrator:

-Strong understanding of account management

Excellent communication skills

-High attention to detail

-Ability to organise and prioritise workload

-Computer and IT literate

-Team player with the ability to work independently

If you believe you have the skills to become a successful Customer Support Administrator, please apply now!

This Customer Support Administrator vacancy is being advertised on behalf of Appointments Personnel who are operating as an employment business.


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Customer Support Administrator

Olivia Bannister

Consultant Olivia Bannister
Contact No 01782 338787
linkedIn profile click here

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