Administrator

Woore, Cheshire (CW3 9RU)
£27,000 per annum
Full-time

Are you an organised, proactive individual who enjoys working in a busy office environment where no two days are the same? This is a great opportunity to join a supportive team as an Administrator, where you’ll play a key role in keeping operations running smoothly through effective communication, order processing, and customer support.

As an Administrator, you’ll be at the heart of the department, supporting both internal teams and external customers and suppliers. This role is ideal for someone who enjoys multitasking, problem-solving, and delivering excellent service in a fast-paced environment.

Key Responsibilities of the Administrator:

• Provide full administrative support to the department
• Process customer orders accurately using the CRM system
• Communicate with customers and suppliers via email and telephone
• Check stock availability and in-stock items
• Chase suppliers for order updates and delivery progress
• Handle logistics-related queries
• Respond to non-technical customer enquiries professionally
• Update systems and maintain accurate records and databases
• Ensure all requests are handled in a timely and efficient manner
• Maintain high levels of customer service at all times
• Support improvements to internal processes and procedures
• Adhere to company Health & Safety policies
• Support additional ad-hoc administrative duties when required

About You – Ideal Administrator:

• Previous experience in a similar administrative role
• Strong communication skills, both written and verbal
• Confident using Microsoft Office 365 and CRM systems
• Excellent organisational and prioritisation skills
• Able to manage own workload and use initiative
• Comfortable multitasking in a busy environment
• Confident dealing with customers and suppliers professionally
• Willing to learn and get involved with new products and processes
• Strong team player with a flexible approach

What’s in it for you:

• Stable full-time role within a supportive team
• Opportunity to work within a busy industrial/manufacturing environment
• Exposure to CRM systems and operational processes
• Varied role with lots of customer and supplier interaction
• Opportunity to develop administrative and communication skills
• On-site parking available (no public transport access)
• Chance to contribute to process improvements and efficiencies

This is an excellent opportunity for a motivated Administrator who enjoys being organised, communicating with people, and keeping things running smoothly in a fast-paced environment.

If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.

Administrator – Woore, Cheshire – Administration / Customer Service