Engineering Sales & Customer Support
Location: Woore (transport required due to location and lack of public transport routes) 
Working Pattern: Full-time, Monday to Friday
Salary: £24,5000 - £26,5000 DOE
Sector: Engineering Sales / Customer Service

Bring your technical know-how and customer care skills together in a role that blends engineering expertise with first-class client support.

We’re looking for a motivated and solutions-focused individual to join a busy sales support team, helping customers get the right products for their needs while ensuring every interaction builds lasting relationships. If you’re confident working with technical products, enjoy problem-solving, and like being at the heart of a fast-moving business, this could be the opportunity you’ve been looking for.

What you’ll be doing:

• Preparing accurate, timely quotations tailored to customer requirements
• Advising on product selection to ensure the best fit for each project
• Building strong relationships with clients to encourage repeat business and loyalty
• Liaising with internal teams, area sales managers, and stakeholders at all levels
• Monitoring sales margins to maintain profitability
• Feeding back market insights and trends to support future planning
• Using CRM and other software tools effectively to manage data and processes
• Coordinating with procurement to ensure products meet required standards
• Identifying personal training needs to support career development

What we’re looking for:

• Previous experience in a sales support, technical sales, or customer service role (ideally within a manufacturing or engineering environment)
• Understanding of pumps, pipework, or pressure systems is advantageous
• Strong communication skills – written and verbal
• Competent in Microsoft Office and confident using software systems
• Organised, with the ability to prioritise and manage multiple tasks
• A proactive approach to spotting new business opportunities
• A flexible, team-oriented mindset with a willingness to learn

Why you’ll love this role:

• Full in-house product training to expand your technical knowledge
• Supportive team environment with a focus on collaboration
• Opportunities for career growth within a well-established business
• Free on-site parking
• The chance to work with quality products that are manufactured in-house

If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.

Engineering Sales & Customer Support – South Cheshire / North Staffordshire – Engineering Sales / Customer Service