Import & Export Executive in Stoke-on-Trent
Salary: Up to £32,000 per year
Job Type: Permanent, Full-Time
Working Pattern: Office-Based
Are you an organised Import & Export Executive ready to take ownership of international shipments? Appointments Personnel is recruiting for an Import & Export Executive in Stoke-on-Trent to join an established specialist distributor with a global customer base. This role would suit someone with import/export, shipping or logistics experience who is confident working with freight forwarders, customs documentation and international trade compliance.
The Role
As an Import & Export Executive, you’ll coordinate the movement of goods across borders from start to finish, keeping shipments on time, compliant and cost-effective. You’ll work closely with the Operations and Sales teams, so your work will directly support customer satisfaction and the company’s international growth.
Key Responsibilities
- Manage end-to-end import and export processes, ensuring timely delivery and compliance with relevant regulations.
- Coordinate with freight forwarders, customs brokers and carriers to keep shipments moving smoothly.
- Use supplier portals and the company ERP system to track shipments and update records.
- Negotiate rates and service terms with carriers and logistics providers to secure cost-effective solutions.
- Prepare and oversee documentation, including bills of lading, commercial invoices, export licences and customs declarations.
- Work with the Operations and Sales teams to streamline processes and improve the customer experience.
Skills and Experience
To be successful in this Import & Export Executive role, you’ll ideally have:
- Proven experience in import/export operations or logistics within a fast-paced environment.
- Familiarity with supply chain processes, logistics planning and B2B sales.
- An understanding of international trade compliance standards (desirable).
- Accurate data entry skills and strong attention to detail when maintaining shipment records.
- The ability to adapt quickly to changing priorities while staying professional and efficient.
- Confident negotiation skills with carriers, suppliers and partners.
Salary and Benefits
- Salary of up to £32,000 per year.
- Permanent, full-time position.
- Company pension.
- Profit sharing.
- Free on-site parking.
- Casual dress.
Working Hours and Location
- 37.5 hours per week, full-time.
- Office-based in Stoke-on-Trent.
How to Apply
If you’re interested in this Import & Export Executive job in Stoke-on-Trent and your experience matches what we’re looking for, we’d love to hear from you. Apply today with your up-to-date CV.

