Are you a hospitality or events professional looking to step into a leadership role where you can inspire a team and shape memorable guest experiences? This Hospitality & Events Manager opportunity offers the perfect next step for someone who thrives in a fast-paced, people-centred environment and takes pride in delivering premium service.

Key Responsibilities as Hospitality & Events Manager:

• Lead, support, and mentor a team of Hospitality & Events Coordinators
• Allocate and manage workflow using internal systems (e.g., Zendesk)
• Oversee the delivery of high-quality events and hospitality services
• Ensure hygiene, food safety, and service standards are met
• Train new team members and promote ongoing development
• Coordinate complex or large-scale events from planning to delivery
• Build strong working relationships with suppliers and internal teams
• Maintain a centralised events calendar to ensure smooth communication
• Support procurement, catering logistics, and dietary compliance
• Continuously improve processes to enhance service delivery
• Act as a brand ambassador, championing consistency and care

Ideal Candidate Profile:

• Experience in hospitality or event management with a people-first mindset
• A confident, approachable leader with a collaborative style
• Highly organised with excellent time management skills
• Strong communicator, able to build rapport across teams and suppliers
• Calm and solution-focused, especially under pressure
• Comfortable using hospitality software and workflow platforms
• Awareness of food hygiene standards or willingness to train
• A supportive team player with a genuine interest in helping others succeed

 What’s In It for You?

• £35,000 salary per annum
• Monday to Friday: 9:00 AM to 5:30 PM
• A supportive, inclusive, and forward-thinking team culture
• Career progression opportunities in a growing business
• The chance to shape events and experiences across a national network
• Monday to Friday working hours—your weekends are yours!
• Free on-site parking and modern working environment

If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

Hospitality & Events Manager – Stoke-on-Trent – Hospitality and Events Management

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment Agency.