Manufacturing Support Technician

Location: Stone
Working Pattern: Monday to Friday
Hours: 37.5 hours per week – either 8am–4pm or 9am–5pm
Working Arrangement: Site Based
Salary: Competitive, dependent on experience
Sector: Manufacturing / Engineering

Are you an experienced manufacturing or engineering professional looking for a varied role combining practical production support with technical documentation?

We are recruiting a Manufacturing Support Technician to join an established engineering team, providing essential support to manufacturing and engineering operations across multiple sites.

This is a varied position offering an approximate 50/50 split between hands-on manufacturing support and technical, documentation-based activities. It would suit someone with a good understanding of manufacturing environments who enjoys investigating production issues, reviewing technical information and helping improve processes and standards.

About the Role

Working alongside a team of five engineers, you will play an important role in ensuring manufacturing documentation, engineering drawings, work instructions, tooling and component information are accurate and up to date.

You will work closely with engineering, manufacturing and other departments, helping to identify discrepancies, investigate production issues and support engineering changes and continuous improvement activities.

Key Responsibilities:

• Review and check manufacturing work instructions, engineering drawings, tooling and component information, ensuring documentation is accurate and fit for purpose.

• Identify discrepancies, inaccuracies or potential issues within technical documentation and escalate findings to the relevant engineering teams.

• Record findings, actions and supporting evidence to assist with engineering reviews and investigations.

• Prepare draft updates and amendments to manufacturing work instructions and technical documentation.

• Support Bill of Materials (BOM) queries and engineering documentation changes.

• Assist with document control and engineering change processes, ensuring information remains accurate and up to date.

• Support supplier readiness activities and First Article Inspection (FAI) processes.

• Provide practical manufacturing support, investigating production issues such as components or circuit boards not operating to specification.

• Work alongside engineering and manufacturing teams to identify and resolve production-related issues.

• Contribute to continuous improvement, lean manufacturing and workplace safety initiatives.

• Access and review manufacturing information using MRP systems, ideally Microsoft Dynamics.

About You

We are looking for someone with experience in a manufacturing, production or engineering environment who is comfortable combining practical problem-solving with technical and documentation-based responsibilities.

You will ideally have:

• Previous experience in a manufacturing, production or engineering support environment.

• The ability to interpret and work with engineering drawings, manufacturing work instructions, BOMs and technical documentation.

• Good attention to detail, with the ability to identify discrepancies and investigate issues.

• A practical understanding of manufacturing processes, components and tooling.

• Experience using MRP or ERP systems, with Microsoft Dynamics advantageous.

• An understanding of continuous improvement and lean manufacturing principles.

• Good communication skills and the confidence to liaise with different departments and external suppliers.

• A methodical and organised approach, with the ability to take ownership of tasks and see issues through to resolution.

• A positive, approachable personality and the ability to build effective working relationships within a team.

What's on Offer?

• A varied role combining practical manufacturing support and technical documentation.

• The opportunity to work alongside an experienced engineering team supporting multiple sites.

• The chance to contribute to improvements in manufacturing processes, documentation and standards.

• Standard working hours of either 8am–4pm or 9am–5pm.

• Potential for one day per week working from home, depending on business requirements.

• Occasional travel may be required.

If you have a background in manufacturing or engineering and are looking for a varied position where you can use both your practical and technical skills, we would love to hear from you.

Appointments Personnel is acting as an employment business in relation to this vacancy.