We are seeking an organised and confident Operations & Sales Support Coordinator to join a busy and fast-paced team. This stand-alone role requires someone who enjoys taking ownership, keeping projects on track, and supporting multiple teams across different sites. You’ll play a key part in ensuring everything runs smoothly behind the scenes, from managing tender submissions to liaising directly with clients and senior management.

A little bit about the role

• Monitor group sales emails for new enquiries, purchase orders, and updates, distributing and saving as required
• Manage and monitor online tendering portals
• Liaise with the Proposals Manager to assign and track bid deadlines
• Prepare and distribute weekly sales forecast reports to the senior management team
• Set up quote folders, review tender documents, and prepare deliverable lists
• Act as the point of contact for the Sales Force CRM system, liaising with the Group CRM Manager
• Support the sales and operations teams with documentation, meeting organisation, and travel arrangements
• Participate in and minute meetings (internal and client-facing, both in-person and via Teams)
• Communicate with clients regarding deadlines, bids, and timeline queries
• Confidently manage expectations and push back when necessary to ensure smooth operations
• Provide confidential administrative support to senior management as required
• Ensure compliance with company QHSE systems and support ongoing business updates

Getting to Know You

• Strong operations or coordination background – more than just administrative experience
• Excellent communication skills and confidence liaising with clients and internal teams
• Organised, proactive, and able to manage multiple projects and deadlines simultaneously
• Excellent literacy, numeracy, and attention to detail
• Proficient in Microsoft Office (including Teams)
• Full driving licence and own transport

Desirable:

• Experience using Sales Force CRM
• Familiarity with online tender portals (Achilles, Ariba, Jaggaer, etc.)
• Understanding of commercial and contractual processes

Operations & Sales Support Coordinator | Stoke-on-Trent Area | Up to £33,000 | Operations & Coordination Experience

This vacancy is being advertised on behalf of Appointments Personnel, who are acting as an Employment Agency.