Order Processor

Location: Stone, Staffordshire
Working Pattern: Monday to Friday, 9am - 5pm (30 mins lunch break)
Salary: £24960 pa
Sector: Administration and Logistics

Are you an organised and detail-focused administrator looking for your next opportunity?

We're seeking a dedicated Order Processor to join a busy and supportive team. This role is perfect for someone who thrives in a fast-paced environment, enjoys coordinating multiple tasks, and takes pride in delivering exceptional customer service.

As an Order Processor, you'll play a key role in ensuring customer orders are handled accurately and efficiently from start to finish. Working closely with customers, warehouses, transport providers, and internal teams, you'll help keep operations running smoothly while making a real difference to the customer experience.

Key Responsibilities

As an Order Processor, your responsibilities will include:

• Processing customer orders accurately and efficiently, ensuring all information is complete.
• Reviewing order details and ensuring any special requirements are communicated correctly.
• Providing accurate information internally regarding customer accounts and credit limits.
• Inputting order details onto internal systems and external haulage and logistics portals.
• Coordinating with warehouses, transport providers, and other external partners to ensure timely deliveries.
• Monitoring order progress and providing updates to customers.
• Responding to customer enquiries and offering professional support.
• Investigating and resolving order-related queries and issues.
• Maintaining accurate stock records and supporting inventory management.
• Ensuring all administration is completed accurately and within required timescales.

Ideal Candidate Profile

The successful Order Processor will have:

• Previous experience in office administration, order processing, and transport coordination.
• Excellent organisational skills with the ability to manage multiple priorities.
• Outstanding attention to detail and a commitment to accuracy.
• Strong written communication skills with excellent grammar and proofreading abilities.
• Confidence using computer systems, ideally including Sage software.
• Excellent interpersonal and customer service skills.
• A proactive and solutions-focused approach to problem-solving.
• The ability to work independently and as part of a collaborative team.

What's in it for You?

• Opportunity to join a friendly and supportive working environment.
• A varied and rewarding role where no two days are the same.
• Exposure to multiple areas of logistics, customer service, and administration.
• Ongoing support and training to help you develop your skills.
• The chance to be part of a business that values accuracy, teamwork, and customer satisfaction.
• Long-term career development opportunities for the right candidate.

If you're looking for an Order Processor role where your organisational skills and attention to detail will be genuinely valued, we'd love to hear from you.

Apply Today

Take the next step in your career and apply now to join a team where your contribution will make a real impact.

If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.