Sales and Customer Service
Location: Newcastle under Lyme
Contract Type: Permanent
Hourly Rate:  £24000 plus commission (OTE £33k - £35k for the first year and will rise)
Working Hours : Monday to Friday, 9:00 AM – 5:00 PM

We are seeking a proactive individual to join our client's Sales team and provide outstanding Customer support across a range of sales and administration tasks. Working within the supportive sales team, you will take inbound calls from potential customers, understand their needs and provide them with a tailored solution.

Key Responsibilities:

• First point of contact for all sales enquiries, ensuring you fully understand their requirements and be compassionate to their needs. 
• Nurture relationships, recording all activities in their CRM system
• Schedule jobs in engineers calendars ensuring efficiency and attention to detail
• Report on quality of leads, updating the marketing team with results of the marketing strategy
• Provide outstanding customer service and aftersales support
• Creating custom quotations

• Digitally savvy and ability to manage multiple systems
• Excellent attention to detail
• Ability to provide outstanding customer service
• Proactive and ability to manage workload efficiently