Sales Order Processor
Location: Woore, Cheshire
Working Pattern: Full-time, Monday to Friday
Salary: £25,000 per annum
Sector: Sales & Customer Service

Are you a proactive, organised, and customer-focused professional looking for a role where you can make a real impact? We’re seeking a Sales Order Processor to join our clients friendly team in Woore. This role is perfect for someone who enjoys supporting customers, building strong relationships, and ensuring processes run smoothly.

Key Responsibilities:

• Communicate effectively with customers and colleagues to ensure excellent service
• Process sales orders accurately and efficiently
• Manage goods return requests and ensure timely resolution
• Respond to non-technical customer enquiries via phone and email
• Update and maintain systems and databases with accurate information
• Contact new and existing customers, building rapport to drive satisfaction and loyalty
• Maximise the use of computer systems to streamline processes
• Support the department with administrative duties, including placing orders with suppliers and chasing progress
• Prioritise and respond to requests in a timely and efficient manner
• Deliver exceptional customer service at all times

Ideal Candidate Profile:

• Experience in a similar customer service or administrative role
• Strong knowledge of the industry is desirable
• Excellent computer skills, including Office 365
• Excellent keyboard and data entry skills
• Strong verbal and written communication skills in English
• Ability to manage client expectations and maintain relationships
• Strong organisational and multitasking abilities
• Flexible and reactive to urgent issues, able to use your initiative
• Team player with problem-solving skills and a “can-do” attitude
• Self-motivated with the ability to build positive relationships with engineers and customers

What’s in it for You:

• Join a supportive and friendly team where your contributions are valued
• Opportunities for career progression and personal development
• Modern, comfortable office environment based in Woore, Cheshire
• Competitive salary and benefits package
• Opportunity to develop skills across customer service, sales, and administration

If you are enthusiastic, organised, and ready to deliver exceptional customer service, this is the role for you!

Apply Today:
If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

This vacancy is being advertised on behalf of Appointments Personnel, who are acting as an employment agency.

Customer Service & Sales Administrator – Woore, Cheshire – Sales & Customer Service Sector