Job Title: Customer & Sales Support Executive
Location: Stoke-On-Trent
Employment Type: Full-Time

About the Role
An exciting opportunity has arisen for a motivated Customer & Sales Support Executive to join a growing business in a confidential capacity. The role offers the chance to work within a dynamic team, supporting customer engagement and sales activities. This position reports to a senior manager and provides a mix of customer communication, administrative support, and business development tasks.

Key Responsibilities

• Engage with customers via phone and email to provide support and information.

• Maintain and update customer records and contact databases.

• Assist with online customer interactions and support ordering processes.

• Identify and prospect new opportunities and customers.

• Ensure customers have access to the information and materials they need.

• Contribute to customer-focused projects as required.

Key Skills & Experience

• Proven telesales or customer support experience.

• Confident and professional telephone manner.

• Strong organisational skills with attention to detail.

• Proficient in Excel and other basic administrative tools.

• Self-motivated, hands-on, and proactive approach.

• Effective team player with excellent communication skills.

Apply Now to take the next step in your career in a fast-paced, customer-focused environment.