Talent Detail.
Customer Service Advisor
55833
Stoke-on-Trent
Customer Service
Permanent
A friendly, adaptable, and highly capable Customer Service Professional with a proven track record of delivering outstanding service across a variety of sectors, including retail, hospitality, and contact centre environments. With a natural ability to connect with people, she consistently brings strong communication skills, empathy, and patience to every customer interaction, ensuring queries are resolved efficiently and with a personal touch.
Her experience spans handling high volumes of enquiries, managing complaints, processing orders, and providing product or service support — all while maintaining a calm and solutions-focused approach. She is confident working independently or as part of a team, and thrives in busy, target-driven environments where customer satisfaction is key.
A quick learner who embraces change, she is highly adaptable and enjoys taking on new challenges. She understands the importance of active listening, tone of voice, and building rapport, and takes pride in turning potentially difficult situations into positive outcomes. Now seeking a fresh opportunity where she can continue to provide excellent service while growing her skill set in a new setting, she would be a valuable asset to any customer-facing team.
Her experience spans handling high volumes of enquiries, managing complaints, processing orders, and providing product or service support — all while maintaining a calm and solutions-focused approach. She is confident working independently or as part of a team, and thrives in busy, target-driven environments where customer satisfaction is key.
A quick learner who embraces change, she is highly adaptable and enjoys taking on new challenges. She understands the importance of active listening, tone of voice, and building rapport, and takes pride in turning potentially difficult situations into positive outcomes. Now seeking a fresh opportunity where she can continue to provide excellent service while growing her skill set in a new setting, she would be a valuable asset to any customer-facing team.